Enrolments
- It is possible to make reservations. We will keep this open 2
weeks before the course starts. In case there is no obliging order
available, we reserve the right to cancel this reservation.
- You can submit your enrolment for our Open Training Courses by
fax using our form, e-mail or through our homepage. As the number
of participants is limited, we highly recommend the enrolments to
be made as early as possible. They will be considered in the order
of their receipt then. The closing date for enrolment submittal
shall be two weeks prior to the commencement of the course. We
reserve the right to extend it to one week or shorter.
- Your enrolment immediately will be acknowledged by fax or
e-mail called "Acknowledgement of Registration". Such confirmation,
however, does not imply any promise in relation to the course
itself: you will get such confirmation (called "Confirmation")
either by fax or e-mail as soon as there is a sufficient number of
enrolments available.
- Concurrently with your enrolment, you agree to the electronic
processing and storage of your personal data for internal purposes
only.
- All this also applies to conferences and events, unless not
stated in a different way in announcement or programme.
Prerequisite
Before attending our courses each student shall make sure to
have the appropriate prerequisite or adequate course attended as
noticed in each course description. Otherwise, please contact us
otherwise in advance.
Fees
Open Training Courses in Germany:
The course fees (plus value added tax where applicable) as stated
in our current training programme shall apply. The right to errors
and changes in pricing shall be reserved. The respectively
applicable programme can be obtained through our training centre or
homepage. The participation fee includes the following: the course
documents, the refreshments during breaks, the joint lunch, as well
as the necessary utilisation of technical facilities and systems in
our course rooms.
Open Training Course on Madeira:
The terms and conditions are similar to those applicable to the
courses held in Germany. However, the following particularities
shall be taken into account:
The participation fee does not include any flight ticket nor does
it include hotel rooms. In this context, the participant is
responsible for flight reservation. We have allocated hotel rooms.
They will be placed at the participants disposal. For labs, please
bring your own laptop computer.
In-house Trainings (On Site in Your
Premises):
Please ask us for a quote for in-plant training. We will be happy
to provide you with a detailed offer.
Conferences and Events:
Depending on announcement/programme.
Consultations and Developments:
Depending on expenditure. Please enquire your detailed offer.
Invoices /Terms of Payment
- The amount invoiced shall be due upon receipt and remitted,
without any deduction, and shall be effected in Euro only. Any
offset shall be prohibited, unless there are undisputed or legally
valid counter claims available.
- Please use credit cards or make invoices payable to either our
bank account listed at the bottom of our invoice or make checks
payable to HILF!GmbH always by stating our invoice number.
- Open class registration will be invoiced after issuing course
"Confirmation". In-plant courses shall be billed after completion
of the course. Should payment receipt be no longer possible prior
to the commencement of the course, we shall be entitled to require
the course fee to be paid on the first day of the course by credit
card, cheque or in cash payment.
- No temporary participation in training shall give you any title
to reduce the fee.
- Any bank fees or expenses shall be borne by the customer.
- Any summation with a cross claim is excluded.
Hotel
Please book your hotel accommodation for Open Training
participation well in advance. See the hotel list available on our
homepage.
Cancellations
Open Trainings in Germany:
If your enrolment is cancelled within the 15th and 11th working
day prior to the commencement of the course only (where the very
day of course beginning is not included in counting), we shall
charge you with a cancellation fee amount of 50% of the regular
participation fee (without discount). Should you cancel within 10
days prior to the beginning of the course or not appear in the
course, full participation fee shall be paid in any case. Unless
not stated in a different way in announcement or programme, these
appointed cancellation times are also applied to conferences and
events. You may, however, appoint another female or male
participant without any extra charge or administrative fee.
Open Trainings on Madeira:
Any cancellation of your enrolment for Open Training on Madeira
shall be subject to the same cancellation terms and fees as they
are applicable to trainings in Germany.
In-house Trainings or Consultations:
Upon withdrawal from the booking of an in-house training or
consulting on or before the 6th working day prior to the
commencement of the training/consulting, a cancellation fee
amounting to 50% of the relevant daily rates shall be charged,
whereas from the 5th working day prior to the commencement, the
full daily rates shall be charged. Without incurring any extra
expense or administrative fee, a new date may be agreed upon on or
before the 6th working day prior to the beginning. Thereafter, one
respective daily rate shall be charged for deferment.
Any cancellation shall be made in writing or by fax, preferably.
In case of delivery through postal services, the date of receipt in
our premises shall decide, not that of the post stamp.
Liability
- All our trainings, consulting and engineering services will be
prepared by our employees with knowledge of the subject and utmost
care possible and designed such that any attentive participant will
be able to reach the course's aim. For training success, however,
we shall not be liable. We accept the non-recurring responsibility
for any damage caused by our employees wilfully or in gross
negligence (whichever the legal justification may be) up to a total
sum amounting to the course price paid or the total recompense, the
maximum amount of which, however, shall not exceed EUR 15,000.-.
However, any further liability and responsibility acceptance for
consequentials shall be excluded.
- We reserve the right to exchange trainers or to place
freelancers in position as well as to postpone dates or to cancel
courses due to organisational reasons (e.g. when the course
type-depending minimum number of participants required is not
reached or in case of short-term cancellation due to sickness of
the lecturer concerned, force majeure or other unforeseeable
events). In case of a withdrawal effected by HILF!GmbH, we shall
try to alter your booking to another date and/or place of event
provided that you would be agreeable thereto. If not, you shall, of
course, be reimbursed any fee already paid in advance. Further
claims, however, shall not arise therefrom.
- We shall neither be liable for any and all consequential
damages caused by cancellation of a training course, conference,
event, consulting or engineering service nor, in particular, for
any profit lost or third party claims. Besides, we shall not accept
any responsibility in case of loss of, or damage to, the course
participants' property or in case of accidents. This shall also
apply to damages that may be caused due to viruses dwelling on
copied disks and public domain software.
- Disks or other electronic media brought along by course
participants or third parties must, in principle, not be copied to
our computers. A network connection between our LAN and one or more
computers brought with the course participants must not be
installed. Should HILF!GmbH suffer any damage due to contravention,
we shall reserve the right to claim for compensations.
Copyright, Protection by Copyright and Registered
Trademarks
Any rights, including those of translation, reprint and copying
the course documents or excerpts thereof, shall remain with
HILF!GmbH. Without our approval in writing, the training documents,
neither in their entirety nor in parts in any form whatsoever,
shall, even for instructional purposes, not be reproduced, passed
over to third parties or, particularly by using electronically or
otherwise processing systems, be copied, processed or utilised for
reproductions in public. We reserve the right to upgrade or modify
the training documents and contents thereof.
In our courses, we use software that is protected by copy and
trademark rights. Hence, such software must neither be copied nor
processed in any other form or removed from our course rooms.
We offer no guarantee to the effect that the above-mentioned
procedures, products or brands utilised during the rendering of our
services will be free of any third party industrial property
right.
Prohibition of enticement
Due to the extraordinary confidential relationship, which is
necessary for the cooperation with our customers when passing on
complex and subtle operating methods, we bind ourselves to secrecy.
For the same reason, it is expressly stipulated that for the whole
duration of the contractual relationship and for a further waiting
period of 24 months our customers undertake not to influence our
employees and freelancers directly or indirectly to establish a new
employment or freelancer relationship with our customer or
affiliated companies (enticement). If our customer violates this
restrictive condition, he will have to pay EUR 5.200 as a forfeit
for every month the lured employee or freelancer was employed with
us, but for a maximum period of 12 months.
Others
These General Terms and Participation Conditions shall remain
binding in their remaining parts, even in case of legal inefficacy
of any individual provision thereof. Instead of the ineffective
provision that comes as close to the sense and purpose of the
ineffective provision as possible shall be deemed agreed upon. In
any case, modifications shall be subject to approval by HILF!GmbH
in writing. The law of the Federal Republic of Germany shall
exclusively govern the contractual relationship and its execution.
Venue shall be Munich.
(Release: 05/24/2005)